tag:blogger.com,1999:blog-1197059819176148237.post1779852842218063913..comments2024-02-23T07:16:05.363-05:00Comments on The Extraordinary Baby Shoppe: Customers behaving badly...The Extraordinary Baby Shoppehttp://www.blogger.com/profile/06079369956993431876noreply@blogger.comBlogger21125tag:blogger.com,1999:blog-1197059819176148237.post-14120065439701993272011-05-19T01:29:20.446-04:002011-05-19T01:29:20.446-04:00Disgusting... some people!! Never ceases to amaze ...Disgusting... some people!! Never ceases to amaze me that anyone feels justified to be so rude. EBS not only has fantastic customer service... it is a haven for so many new (and veteran) moms (and dads). I cannot even count the number of times you (Susie) and your staff have helped me on this journey of motherhood... not just with 'stuff', but more importantly with support and conversation and a place to know I am always treated with courtesy and respect.<br />I am glad you shared this experience, perhaps it will give others the permission to also speak up. The customer is definitely not always right. And 'retail abuse' should not be tolerated... and this situation is beyond reprehensible. I am sorry you had to go through this Melissa. Hope everyone is feeling better. Sending hugs!!!inspired momentshttps://www.blogger.com/profile/15135146916741356692noreply@blogger.comtag:blogger.com,1999:blog-1197059819176148237.post-82136267770865710412011-04-26T10:34:40.830-04:002011-04-26T10:34:40.830-04:00Glad you black balled her. And that you got rid o...Glad you black balled her. And that you got rid of her keys - your staff are great and do not deserve this abuse in the least. Good on you for publishing this.Unknownhttps://www.blogger.com/profile/12853167243303026592noreply@blogger.comtag:blogger.com,1999:blog-1197059819176148237.post-8924749137074134182011-04-26T09:03:24.492-04:002011-04-26T09:03:24.492-04:00WOW!
My mom owned a clothing store in BC when I w...WOW!<br /><br />My mom owned a clothing store in BC when I was a teenager, I don't think I ever remember any person being that rude. But working as a waitress from the time I was 13... I've had my fair share of rudeness. <br /><br />Sometimes... the customer is not right and needs to be told that. My sister kicked out a lady over the Christmas holidays from my parents Bakery, this lady almost made the staff cry.<br /><br />Good for you for taking her keys off premise.Anonymoushttps://www.blogger.com/profile/01916769172354299912noreply@blogger.comtag:blogger.com,1999:blog-1197059819176148237.post-80266122124761488562011-04-26T06:14:47.827-04:002011-04-26T06:14:47.827-04:00That's awful. I'm sorry your employees had...That's awful. I'm sorry your employees had to go through that. :( (Especially Melissa with her baby there with her in the store!!)<br /><br />It blows my mind as well how some people can be so downright awful and inconsiderate. Luckily, the vast majority of people in our world have basic human decency.Manager to Momhttps://www.blogger.com/profile/15276706916130729515noreply@blogger.comtag:blogger.com,1999:blog-1197059819176148237.post-68943554173367377882011-04-25T23:36:04.157-04:002011-04-25T23:36:04.157-04:00I find it amazing that businesses are required to ...I find it amazing that businesses are required to bear the burden of a "bad reputation" but privacy legislation prevents us from fingering dishonest people like this woman!<br /><br />I have to tell you, I've only shopped at your store once. Yes, once! I came in to buy a Babyhawk in 2008 for my newborn (who is now 3). Let me tell you that the experience was so wonderful that every single one of my new mommy friends who has needed something has heeded my advice and visited the "cute little baby store" and I've always had rave reviews and plenty of thanks to boot!<br /><br />I think the bigger injustice here is that this woman actually has a CHILD! She was merely projecting her own insecurities and deficiencies as a mother onto Melissa. That is not to say it was appropriate or excusable (it was not), but people who act like that either have mental problems or are in some form of pain in their lives. I really feel sorry for this poor woman, just think of how much effort it took to go out of her way to be horrible to a perfect stranger! Her existence must be a miserable one.Unknownhttps://www.blogger.com/profile/07122025342242851603noreply@blogger.comtag:blogger.com,1999:blog-1197059819176148237.post-69811803639115484012011-04-25T23:12:42.443-04:002011-04-25T23:12:42.443-04:00I've actually contacted her and informed her I...I've actually contacted her and informed her I will be dropping her keys off at the Community Police Centre down the street as she's no longer welcome in our store, there's no point in exposing anyone to her abuse again. I will be sure to tell them why she can't pick her keys up from the store.The Extraordinary Baby Shoppehttps://www.blogger.com/profile/06079369956993431876noreply@blogger.comtag:blogger.com,1999:blog-1197059819176148237.post-22714255773594133772011-04-25T23:07:03.427-04:002011-04-25T23:07:03.427-04:00Wow that is truly unacceptable. I would inform her...Wow that is truly unacceptable. I would inform her on her return to retrieve her keys that she is never welcome in the store again and that it is not acceptable to speak to people (and that includes babies!) in such a nasty manner. Man I'd have to stop myself from throwing that can of Nellies right at her when she came back! lol<br /><br />So sorry you had to deal with that Melissa. I've had nasty customers throughout my years, but never quite that nasty. And I worked in the Toronto Eaton Centre for 5 years! We got all sorts of crazies there!WebWenchhttps://www.blogger.com/profile/13587534279753702155noreply@blogger.comtag:blogger.com,1999:blog-1197059819176148237.post-24129113433067674232011-04-25T23:03:21.169-04:002011-04-25T23:03:21.169-04:00OBI'S THE BEST!OBI'S THE BEST!PamJamhttps://www.blogger.com/profile/18150200202241085082noreply@blogger.comtag:blogger.com,1999:blog-1197059819176148237.post-72197538384781555172011-04-25T22:19:50.382-04:002011-04-25T22:19:50.382-04:00Karma is the bitch here.
We all experience somet...Karma is the bitch here. <br /><br />We all experience something like this at least once in our lives. These crazies are out there. They do exist. And their negativity and self-centred behaviour will only serve to make them more and more miserable.<br /><br /><3 EBS and all the wonderful employees.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-1197059819176148237.post-11846560759333830642011-04-25T22:18:38.338-04:002011-04-25T22:18:38.338-04:00That is just awful!!! My husband also got really u...That is just awful!!! My husband also got really upset when I told him this and started listing all the thing that he would do if someone would say something like that to one of our children.Silviahttps://www.blogger.com/profile/13456239561311315907noreply@blogger.comtag:blogger.com,1999:blog-1197059819176148237.post-7558565386949458422011-04-25T21:56:34.208-04:002011-04-25T21:56:34.208-04:00Wow, unbelievable! It's awful how entitled peo...Wow, unbelievable! It's awful how entitled people can be sometimes. There is NO excuse for that kind of horrible behaviour!amathesonallenhttps://www.blogger.com/profile/07779622299149584882noreply@blogger.comtag:blogger.com,1999:blog-1197059819176148237.post-22888649599306131252011-04-25T21:51:22.122-04:002011-04-25T21:51:22.122-04:00UN.BE.LIEV.ABLE.
I don't know how people can ...UN.BE.LIEV.ABLE.<br /><br />I don't know how people can justify behaviour like that to themselves. Seriously.Amyhttps://www.blogger.com/profile/07573136626710844845noreply@blogger.comtag:blogger.com,1999:blog-1197059819176148237.post-53851605315401734212011-04-25T21:49:46.918-04:002011-04-25T21:49:46.918-04:00I can't even believe that! Speaking of bitch. ...I can't even believe that! Speaking of bitch. Though having worked retail in Ottawa before, I may have met her husband LOL!Of.Varied.Interestshttps://www.blogger.com/profile/00947606228341467925noreply@blogger.comtag:blogger.com,1999:blog-1197059819176148237.post-89003989719246310862011-04-25T21:44:39.130-04:002011-04-25T21:44:39.130-04:00That kind of treatment warrents a potential police...That kind of treatment warrents a potential police report. Her threatening behaviour toward a woman and her baby are unacceptable.Nikitahttps://www.blogger.com/profile/12515953926307296375noreply@blogger.comtag:blogger.com,1999:blog-1197059819176148237.post-46070175547720557632011-04-25T21:38:12.633-04:002011-04-25T21:38:12.633-04:00That is beyond reprehensible. If you have her info...That is beyond reprehensible. If you have her information I'd mail that disgusting woman her keys. She can deal with the delay/inconvenience and yoh wont have to look at her (inner) ugliness again.Mary Bethhttps://www.blogger.com/profile/02374443869706952085noreply@blogger.comtag:blogger.com,1999:blog-1197059819176148237.post-87988803101575902442011-04-25T21:36:25.502-04:002011-04-25T21:36:25.502-04:00Wow. Just wow. I called the store two weeks ago ...Wow. Just wow. I called the store two weeks ago (or was it three?) and Barb was working. I explained that I wanted to purchase some AMP whatever-they-are-calleds and that I would be in Westboro around 7 and asked if the store would be open. She said that it wouldn't, and we made arrangements for me to pick the items up at her house that night. I'd never met Barb and yet she offered for me to come to her personal residence, after she was DONE work to make the transaction happen. That is the type of staff that I know at EBS. Sheesh.Sajehttps://www.blogger.com/profile/15977909390965678443noreply@blogger.comtag:blogger.com,1999:blog-1197059819176148237.post-59475814821875755212011-04-25T21:33:09.510-04:002011-04-25T21:33:09.510-04:00Oh the drama that ignorant people trail along with...Oh the drama that ignorant people trail along with them. Makes you wonder just how they were raised, with the feeling they have that proverbial silver spoon shoved so far up their arse that they can't see straight anymore. You are a much tougher woman than I Melissa, I have a temper when it comes to my babes, had it been me, I would have not so daintily escorted her ridiculous self right out onto the curb, where trash is normally kept. <br />The self indulgent attitudes of some people is beyond me...<br />I hope you are feeling better now, and that your wee one isn't affected by the idiocy that was thrust upon himAnonymoushttps://www.blogger.com/profile/10842144405696577512noreply@blogger.comtag:blogger.com,1999:blog-1197059819176148237.post-54842972618821171272011-04-25T21:30:15.394-04:002011-04-25T21:30:15.394-04:00Oh my God!! That is utterly inexcusable! Every p...Oh my God!! That is utterly inexcusable! Every part of those encounters would be bad enough on their own, but to compound them all with each other is unfathomable.<br /><br />I cannot understand how someone could go into any store - but particularly the EBS, where I have never failed to be treated beautifully and like a personal friend (I can't count the number of times I've walked out of your shop with complimentary items) - and treat fellow human beings that way. Wow. Just wow.darlene mcleodhttps://www.blogger.com/profile/10388221011175331452noreply@blogger.comtag:blogger.com,1999:blog-1197059819176148237.post-82274544624707000412011-04-25T21:30:08.689-04:002011-04-25T21:30:08.689-04:00Maybe you should email the other store to warn the...Maybe you should email the other store to warn them.Nathttps://www.blogger.com/profile/17820151216368057393noreply@blogger.comtag:blogger.com,1999:blog-1197059819176148237.post-18549872110834813192011-04-25T21:28:48.907-04:002011-04-25T21:28:48.907-04:00I am speechless. And my husband, upon hearing the...I am speechless. And my husband, upon hearing the story was also taken aback. It's these situations that make me put my faith in karma. Restrained by professional conduct, all you can do is fume and trust that she'll get hers in the end. <br /><br />I do hope that you ensure when she returns for her keys, she also receives a ban from the store. Your staff certainly do not need the kind of venom she seems to spit.wordmamahttps://www.blogger.com/profile/06944054280970181055noreply@blogger.comtag:blogger.com,1999:blog-1197059819176148237.post-45389678929459091512011-04-25T21:22:08.799-04:002011-04-25T21:22:08.799-04:00Actually, she didn't take her dog out of the s...Actually, she didn't take her dog out of the store. Nope. And when I requested that she did, my baby and I were subjected to verbal abuse. And, to clarify, she didn't bend down in passing -- the comments were made from the counter to where he was playing, ad then again on her way out the door.<br /><br />And, as I was upset, I neglected to get her to fill out the form. I just wanted her gone before she could go off again. She left her receipt behind -- thus providing her identifying info.<br /><br />But, seriously: I can take whatever someone dishes out. Involving my baby is another thing altogether! It's taken me all evening tocalm down and I'm still pretty angry about it.Anonymoushttps://www.blogger.com/profile/04815504808069059028noreply@blogger.com